Privacy Policy

Last updated: 01 Aug 2026

This privacy policy explains how The medical translator ("I", "me") collects, uses, and protects your personal information when you visit this website or use my services.

I am the data controller for the purposes of UK GDPR and the Data Protection Act 2018.

Contact details Joseph merritt, themedicaltranslator@outlook.com ICO registration number: ZC211335

1. What information I collect

Depending on how you interact with this site, I may collect:

  • Contact details — name, email address, phone number (e.g. via a contact form or booking request)

  • Health-related information — if you choose to share a medical report, test result, or details of a diagnosis or treatment plan as part of using my service

  • Technical information — IP address, browser type, and site usage data, collected automatically via [Microsoft Teams, Squarespace Analytics]

  • Communications — records of emails or messages you send me

I only collect what's needed to provide the service you've asked for.

2. Special category data (health information)

Information about your health is treated as special category data under UK GDPR, which requires extra care and a specific legal basis to process.

If you share medical reports, test results, or health details with me, I rely on your explicit consent as the lawful basis for processing this information. You can withdraw this consent at any time by contacting me — see Section 8.

I do not request or process health information beyond what you voluntarily choose to share for the purpose of the service.

3. How I use your information

I use the information collected to:

  • Provide the service you've requested (reviewing evidence, preparing materials, responding to queries)

  • Communicate with you about your enquiry or ongoing work

  • Maintain records as required for professional and legal purposes

  • Improve this website (using aggregated, non-identifying technical data)

I do not use your health information for marketing purposes, and I do not sell or rent your personal data to third parties.

4. Lawful basis for processing

Contact details (enquiries) — Legitimate interest / consent

Health information — Explicit consent

Technical/analytics data — Consent (via cookie banner) / legitimate interest

5. Who I share your information with

I don't share your personal or health information with third parties, except:

  • Where required by law or a regulatory body

  • With service providers who support the running of this website (e.g. [HOSTING PROVIDER, e.g. Squarespace]), who are bound by their own data protection obligations

  • If you explicitly ask me to share information with a named third party (e.g. your GP)

I do not transfer your data outside the UK/EEA without appropriate safeguards in place.

6. How long I keep your information

I retain personal information only for as long as necessary:

  • Enquiry/contact details: 12 months if no service is taken up

  • Client records, including any health information shared: <1 years from the end of our engagement

  • After this period, information is securely deleted

7. How I protect your information

I take reasonable technical and organisational steps to protect your data, including encrypted email where possible, limiting access to your information to myself only.

No method of transmission or storage is 100% secure, but I aim to use practices appropriate to the sensitivity of the data involved.

8. Your rights

Under UK GDPR, you have the right to:

  • Access the personal data I hold about you

  • Correct inaccurate data

  • Erase your data ("right to be forgotten"), subject to any legal retention requirements

  • Restrict or object to processing

  • Withdraw consent at any time, where processing is based on consent (including health data)

  • Data portability, where applicable

  • Complain to the Information Commissioner's Office (ICO) if you believe your data has been mishandled: ico.org.uk

To exercise any of these rights, contact me at themedicaltranslator@outlook.com

9. Cookies

This website may use cookies for analytics / site functionality . You can control cookie preferences through your cookie banner tool, or browser settings.

10. Changes to this policy

I may update this privacy policy from time to time. The "last updated" date at the top of this page will reflect the most recent revision.

11. Contact

If you have questions about this policy or how your data is handled, contact me at: themedicaltranslator@outlook.com